Property Management Blog

Differences Between a Locally Owned Nashville Property Management Company vs. a Franchise Company

Beverly Browning - Monday, December 18, 2017

Browning-Gordon Property Management is a locally owned company in Nashville, and today we’re comparing local companies to some of the larger franchise companies that are also offering management in the area.

Local Real Estate Experience

I was born and raised in Nashville, and I grew up in a real estate family. My family’s company did real estate sales for residential and commercial properties, development and construction, and property management. So, I’ve been around the real estate business all my life, and I’ve been in Nashville all my life. 

Local, Talented Team 

We have long term employees. Our team members have been here for 27 years, 17 years, 12 years, and 9 years. So we have local people who know the market. We haven’t brought people in from out of town who don’t know Nashville and its market. 

We have a live person answering the phone during normal business hours. You can ask a question and you won’t get caught up in a phone navigation system where you can’t reach the person you want to talk to. We have a local office so you can stop in and talk to us eye to eye. Have a conversation with us if you want to meet your property manager or your bookkeeper or me.

Percentage Based Management Fees

We charge a percentage of the rent each month to manage your property. To me, that’s a win-win situation. The more rent we get for you, the more we earn. With a flat fee, what would make a property manager want to get you more rent? There is not quite as much incentive. We also don’t have different levels of customer service. Everyone gets the same level of outstanding service. 

Franchise Companies as an Alternative

A lot of franchise companies come in with flat rates, and they sell you on their technology. I’m sure they have great technology, but you don’t want to lose the customer service part of property management. A great example is having that live person who answers the phone personally as opposed to an automated system. It depends on the type of experience you want to have. If you prefer technology and a corporate atmosphere and you don’t need customer service from a company that has been around for a long time, you might want to consider a franchise model. Otherwise, we’d love to talk to you. 

Ask questions when you’re shopping around and find out about fees, levels of service, and what you can expect. You need a good fit for you, which depends on the type of experience you want to have.

If you have any questions about what we have to offer as a local Nashville property management company, please contact us at Browning-Gordon Property Management